Amazon judgement call interview question

This question is similar to asking how you arrive at decisions that must be made in the workplace. Keep in mind that no matter what type of job you may have you could easily find yourself in a situation in which you would need to make an important judgment call or decision. Even someone in an entry level position could find themselves in a situation where they would need to make an immediate decision.

Amazon Writing Exercise: What to Expect & How to Do Well

Your goal in answering this question should be to demonstrate that you have the ability to review the facts that are relevant to the situation and consider all of the choices or alternatives and then make a decision that is based upon the most appropriate action for that given situation. When you form your answer to this type of question you should make sure that you discuss the way you would consider all of the resources that are available to you at the time as well as any constraints that might apply to the situation.

This will show that you do not make hasty decisions and that you can be relied upon and trusted to make decisions that are wise and based on information available. You may be able to easily relate your answer to a situation in which you have encountered in the past on a prior job. If your work experience is limited that may not be possible but you could still relate your answer to a situation in which you needed to make a decision on your own.

Remember that your answer should show that you are able to work independently when the situation calls for it, which could very well happen no matter what type of industry in which you are involved. This interview question should not be taken lightly as it is likely that you will encounter this question in an interview at some point. You should give thought and consideration to how you can relate this question to your prior experience so that you will be well prepared to answer the question if it is ever posed to you.

This will help you to make the best impression possible on the future employer and also provide you with the best edge in terms of other candidates who may be interviewing for the same job. Tags: answersinterviewjobquestion. This entry was posted on at and is filed under Questions. You can follow any responses to this entry through the RSS 2.

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Both comments and pings are currently closed. Home Privacy Policy. Why are you interested in this role? In what areas would you like to improve? Tell me about a time where you had to deal with conflict on the job?

What five adjectives describe you the best? What animal would you be if you were an animal? Describe a situation in which you had to deal with an irate customer.

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Did you rectify the problem? Why should we hire you? What are your hobbies?

amazon judgement call interview question

How well do you work with people? Do you prefer working alone or in teams? How would you describe your work style? How do you measure success? What Are Your Weaknesses? What was your greatest professional accomplishment? How would you evaluate your ability to deal with conflict? What did you dislike most about your last job? What qualities do you think are necessary to make a success of this job?Post a Comment. Amazon Interview Question - writing sample.

amazon judgement call interview question

I recently successfully interviewed with Amazon. Below is my answer: You might find it helpful and interesting. One of the most inventive moments in my career came just as I was about to throw in the towel on a start-up I had founded in This idea of enabling one to search their photo collections kept coming up over and over again during the following weeks. What I found would lead me to my Eureka moment. I did some research trying to find some image tagging solutions and was surprised that such a service just didn't exit.

What I found was that while image recognition had come a long way it was still a long way off from being good enough for consumers. The problem was that only computer scientists were working on the problem and they were looking for a completely automated solution but I knew instantly that I could solve the image tagging problem for everyone by combining algorithms and humans! I called a meeting with my co-founders and they instantly loved the idea - we had our pivot and on that night in January ofTagCow.

Three months later we completed development of a beta candidate. I was tasked with marketing the service which I had thought a lot about in the weeks leading up to our initial launch. We had no funding so I knew a massive and extensive consumer marketing plan was not an option.

So the same night we completed our beta I scoured the internet for our mavens. Immediately I stumbled onto a gentleman named, Thomas Hawk, who at the time owned a blog focused on the popular photo sharing site, Flickr. In his bio he indicated that he currently had over a quarter-million digital photos and was aiming to shoot more than a million in his lifetime - I knew I had the perfect beta tester.

I sent him a personal invite to join our little beta program. That same night he attached his massive Flickr archive to our tagging service. Within a few hours we had tagged his entire collection of images. He was so impressed that he phoned his friend Michael Arrington, editor of Techcrunch. By midnight of that night I received a text from Michael Arrington asking if I was available for an interview. I knew our service wasn't prepared for the Techcrunch effect so I called my co-founders to discuss a strategy.

Before we could complete our conversation I received a text from a friend of mine congratulating me for being on the front page of Techcrunch.Interview Guides Basic Common Judgment. Judgment Interview Questions and Answers will guide you that Judgment is the considered evaluation of evidence in the formation of making a decision.

Is This Answer Correct? Job seeker should be capable of being a lateral and creative thinker when addressing problems. Candidate should have an ability to recognize data patterns and be able to use an analytical approach to assess why those patterns occur.

Job seeker should have the skills to analyze the cause of the problem and can get to the truth before making a decision. They need to do this in an effective manner.

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Be aware of the policy on relatives working for the organization. This can affect your answer even though they asked about friends not relatives.

Be careful to mention a friend only if they are well thought of. This may take some thought and certainly, should be based on the research you have done on the organization. Sincerity is extremely important here and will easily be sensed. Relate it to your long-term career goals.

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Be honest but do not spend a lot of time in this area. Keep the focus on this job and what you can do for this organization. Anything else is a distraction. Try to include improvement activities that relate to the job.

amazon judgement call interview question

A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention. This question is one reason to do some research on the organization before the interview. Find out where they have been and where they are going. What are the current issues and who are the major players?Provide details on what you need help with along with a budget and time limit. Studypool matches you to the best tutor to help you with your question.

Our tutors are highly qualified and vetted. Your matched tutor provides personalized help according to your question details. Payment is made only after you have completed your 1-on-1 session and are satisfied with your session. Enter the email address associated with your account, and we will email you a link to reset your password.

I can choose one of the following questions and have to provide an answer no longer than 1, words 2 pages. I have experience in the retail field working for a major drug store chain, Walmart, and as an Adjunct professor. Most of my retail experience is in Loss Prevention with leadership roles included. Please help me answer one of the following questions which can be considered a real life experience.

I have included the criteria and two options below:. You have a choice from two written interview questions to respond to prior to your on-site interview.

Judgement Call Interview - Special Guest Interviewer

Please choose and submit to only one response. We will evaluate your writing on two primary criteria:. What is the most inventive or innovative thing you've done? It doesn't have to be something that's patented. It could be a process change, product idea, a new metric or customer facing interface — something that was your idea. It cannot be anything your current or previous employer would deem confidential information. What problem were you seeking to solve?

Why was it important? What was the result? Why or how did it make a difference and change things? Most decisions are made with analysis, but some are judgment calls not susceptible to analysis due to time or information constraints. Please write about a judgment call you've made recently that couldn't be analyzed. It can be a big or small one, but should focus on a business issue. What was the situation, the alternatives you considered and evaluated, and your decision making process? Be sure to explain why you chose the alternative you did relative to others considered.

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amazon judgement call interview question

Only questions posted as Public are visible on our website. Please find the attached document and let me know if you need any clarification.


It is two years since I started working as a loss prevention officer as a loss prevention officer at a major retail drug chain store after completing my contract at Walmart.

Being an adjunct professor I was the most qualified among my team members and so I was assigned with leadership responsibilities. Due to increasing number of cases of theft within the store, which was my portent responsibility to take care of the issues I had to put up a team of trusted individuals help me.

The pressure from the management was high despite that I was new even and in my view, I had done a lot with regards to loss prevention. I remember a couple of months ago when I had several sleepless nights doing auditing and generating reports. My job was not an easy task since it entailed reporting crimes which might result in laying off, even for my close friends.Interview coaching for international students and professionals.

Amazon gives this test because candidates need good writing skills to be able to do the job there, and this writing exercise is a test of those skills.

I have to write a written response to an interview question for Amazon. I need some help ASAP

What is the most inventive or innovative thing you have done? Describe something that was your idea, e. It does not need to be something that is patented. Do not write about anything your current or previous employer would deem confidential information.

What problem were you seeking to solve, and what was the result? Why was it an important problem to solve? How did it make a difference to the business or organization? Most decisions are made with analysis, but some are judgment calls not susceptible to analysis due to time or information constraints.

It can be a big or small one, but should focus on a business issue. What was the situation, the alternatives you considered and evaluated, and your decision-making process? Be sure to explain why you chose the alternative you did relative to others considered.

You have until 48 hours before your interview to submit your written exercise. What font to use? Use something easy to read. This exercise is business writing, so keep it simple. These questions are asking you to tell a story about your past professional experience, like you would have to do in your interview in answer to a behavioral question. Because the written question is a behavioral question, you can use the same information you would use to answer the oral behavioral questions.

Once you pick a problem you want to talk about in your writing sample, use this format to answer it.

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Paragraph 1 - Intro. Also, you should provide a brief answer to the question — state explicitly the innovation or judgement call you made.

Problem Section. Corresponds to the P section Problem of the PAR structure — What is the background and the problem you were trying to solve? Can be more than one paragraph but not more than half a page. Action Section. Begin each paragraph with a topic sentence that identifies main idea or ideas that will discussed in this paragraph.

Are you talking about a lot of ideas in one paragraph? Must say how you solved the problem you mentioned in first paragraph. Results Section. What is the outcome of your judgement call or innovative idea? Last Paragraph — Conclusion.Interview coaching for international students and professionals.

Interview Advice

Leaders are right a lot. They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs. He can explain the thinking behind this principle better than I can.

This should help you understand what the principle means:. Leaders at Amazon are right—not always, but a lot.

They have strong business judgment, and they spread that strong judgment to others through the clarity with which they define their goals and the metrics they use to measure success. There is a high degree of tolerance for failure at Amazon. But Jeff Bezos cannot tolerate someone making the same mistake over and over. Therefore, leaders at Amazon are expected to be right far more often than they are wrong. And when they are wrong—which of course will happen when a company continually pushes the envelope—they are expected to learn from their mistakes, develop specific insights into the reasons for those mistakes, and share those insights with the rest of the company.

I think if you keep reading the meaning will become clearer. How do you know if someone has good judgement? There are many behaviors someone might display that show their judgement or lack of judgement. Because there are so many layers to the judgement idea and so many behaviors one might display that show judgement, there is no one single typical question for this principle. Yes, you can use the same answer for the regret question too, just make sure you explain why you feel regret.

Everyone makes them. Admitting you made a mistake has to be the first part of your answer. Or you can pick an example from earlier in your career so you can show how different you are now because you learned. Ideally, you want to choose a story that talks about a skill a bit more removed from your potential duties at Amazon, or something that happened a long time ago. Talk about how much revenue was lost or time was lost due to your error. You learned from your mistake and then you applied this new improved knowledge to your future projects.

Give an example of where you had a successful outcome directly as a result of this new knowledge. Yes, admit you made a mistake. Dishonesty and lack of self-awareness are ways you fail this question.

One of our clients, X Communications, the second largest U. This was an important client for us. Unfortunately, I missed the project deadline because I failed to manage the scope creep.If you're an interviewer and like to ask behavioral interview questionsyou'll like the following list of behavioral interview questions.

And if you're a job candidate trying to prepare to answer behavioral interview questions at your next job interviewyou'll love the matching list of behavioral interview answers. Even though most interviews include at least a few of the most common interview questionsand even if the candidate is asked to answer one or two unusual interview questions like thesethe answers can seem a little too rehearsed and a lot insincere.

That's one of the problems with asking opinion-based questions. Say you ask, "How important do you feel honesty and integrity is in the workplace?

So, most interviewers mix in at least a few questions that are designed to elicit facts, not opinions. Since you can't rely on what candidates say they will do, you can learn a lot from things they have already done -- while not always the case, the past is at least a fairly reliable indicator of the future. First ask one of the following behavioral interview questions. Then follow up; ask questions so you can fully understand the situation the candidate describes, determine exactly what the candidate did and did not doand find out how things turned out.

All you have to do is keep the conversation going, since a great interview is really just a great conversation. The goal is to evaluate a candidate's reasoning ability, problem solving skills, judgment, and possibly even willingness to take intelligent risks. Bad answer: No answer. Everyone makes tough decisions, regardless of their position.

My daughter worked part time as a server at a local restaurant and made difficult decisions all the time, like how to deal with a regular customer whose behavior constituted borderline harassment. Good answer: Made a difficult analytical or reasoning-based decision. For example, wading through reams of data to determine the best solution to a problem. Great answer: Made a difficult interpersonal decision or, better yet, a difficult data-driven decision that included interpersonal considerations and ramifications.

Making decisions on the basis of data is important, but almost every decision has an impact on people as well.

The best candidates naturally weigh all sides of an issuenot just the business side or the human side. The goal is to evaluate how a candidate deals with errors, takes responsibility, and works hard to learn from mistakes.

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